Customer Service (Renovations)

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

Chadwell Supply is a recognized leader in the supplier category, recently named the National Apartment Association's 2025 Top Employer. They are seeking a Renovation Coordinator responsible for managing incoming renovation-related inquiries and processing quotes, orders, and returns efficiently. The role emphasizes strong communication skills and the ability to work in a self-managed team environment.

Responsibilities

Be responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and fax
Maintain accurate documentation of Quotes and Orders
Meet acceptable turnaround times, as required for Quotes, Returns, and Orders
Review and process Return Authorizations (RGA) promptly
Monitor Renovation queues
Web support for renovations

Skills

Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers
Be proficient in Microsoft Outlook, Word, and Excel
Have strong process analysis and improvement skills
Be able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignments

Benefits

Medical
Dental
Vision
Life insurance
Disability
401K
104 hours paid time off accrual
Paid holidays off
Employee Discount Program
Long-term Career Opportunities

Company Overview

Chadwell Supply is a logistics company providing plumbing parts and HVAC equipment. It was founded in 2007, and is headquartered in Tampa, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://chadwellsupply.com.

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