Job Description
<strong>Company:</strong> Career Comfort
<strong>Position:</strong> Customer Care Representative (US Healthcare Process)
<strong>Industry:</strong> BPO / Customer Support
<strong>Location:</strong> On-site (Salt Lake, Sector V, Kolkata)
<strong>Employment Type:</strong> Full-Time (Night Shift)
<strong>Salary:</strong> ₹15,000 – ₹19,000 + Allowances & Bonuses
<strong>HR Contact:</strong> Kanchan – +91 98680 12470, [email protected]
<strong>Responsibilities</strong>
✓ Handle inbound calls from U.S. healthcare customers — no sales or targets
✓ Provide professional and accurate resolutions for customer issues
✓ Listen actively and offer empathetic, effective communication
✓ Maintain call logs and ensure service quality standards
<strong>Eligibility & Skills</strong>
✓ Minimum qualification: 12th Pass; Graduate/Diploma preferred
✓ Excellent English communication (verbal & written, neutral accent)
✓ Comfortable working in night shifts (U.S. time zone)
✓ Fresher or experienced candidates both eligible
<strong>Benefits</strong>
✓ In-hand salary
₹15,000–₹19,000 per month
✓ Travel Allowance + Subsidized Meals
✓ Free Cab Drop after night shift
✓ Attendance Bonus: ₹1,000/month
✓ Annual Performance Bonus: up to ₹15,000
✓ PF & ESI coverage
<strong>How to Apply</strong>
Send your resume or contact on WhatsApp at <strong>+91 98680 12470</strong> or email at <strong><a>[email protected]</a></strong>
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