Job Description
- *Join arenaflex, a leading innovator in the industry, as we seek an exceptional Customer Development Manager to drive growth and success for one of our top national customers, Costco.**
At arenaflex, we are committed to delivering exceptional customer experiences and driving business growth through data-driven insights and strategic category management. As a Customer Development Manager, you will play a critical role in leveraging analytics and market research to identify opportunities for growth and develop actionable recommendations to drive category and customer success.
- *About arenaflex**
arenaflex is a dynamic and forward-thinking organization that is dedicated to delivering innovative solutions and exceptional customer experiences. With a strong focus on data-driven insights and strategic category management, we are committed to driving business growth and success for our customers. Our team is passionate about delivering results and making a meaningful impact in the industry.
- *Responsibilities**
As a Customer Development Manager at arenaflex, you will be responsible for:
- Managing data sources to monitor the field execution of vendor programs and assortments, ensuring superior client satisfaction through deep analytics and problem-solving.
- Communicating complex and/or detailed information to multiple individuals/audiences with differing knowledge levels, staying informed of analytic best practices across the industry.
- Analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions, tracking category performance, including sales, profits, margins, and market share.
- Developing, communicating, executing, and monitoring specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews.
- Creating and delivering effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats.
- Evaluating and making recommendations on supplier performance to enhance the company's inventory and fill rate objectives.
- Understanding and applying customer, consumer, and industry insights using market research data to deliver category growth.
- Managing multiple priorities in a fast-paced environment and performing other job-related duties as assigned.
- *Requirements**
To be successful in this role, you will need:
- A Bachelor's Degree and experience within the Consumer Packaged Goods (CPG) sector, with Adult Beverage experience preferred, and Costco experience a value add.
- Strong analytical, problem-solving, decision-making, and quantitative analysis skills, incorporating and interpreting data from multiple unrelated data sources into concise action-oriented recommendations.
- Understanding of National Chain Sales, Retail, and Distributor operations, expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc).
- Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations, assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems.
- Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel.
- Strong leadership, decision-making capability, and a proven track record of success.
- Intermediate to advanced knowledge of Excel and PowerPoint.
- *Nice-to-Haves**
- Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines.
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Experience with data visualization tools and techniques, such as Tableau or Power BI.
- Familiarity with industry-specific software and systems, such as Nielsen or IRI.
- *Benefits**
arenaflex offers a comprehensive benefits package, including:
- Wellness program
- Disability insurance
- Health insurance
- Dental insurance
- 401(k)
- Flexible spending account
- Tuition reimbursement
- Parental leave
- Vision insurance
- Life insurance
- Prescription drug insurance
- Paid sick time
- *Why Join arenaflex?**
At arenaflex, we offer a dynamic and supportive work environment, with opportunities for growth and development. We are committed to delivering exceptional customer experiences and driving business growth through data-driven insights and strategic category management. If you are a motivated and results-driven professional with a passion for analytics and category management, we encourage you to apply for this exciting opportunity.
- *How to Apply**
To apply for this role, please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you!
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