Amazon Account Manager (Seller Central, FBA, PPC, Account Health & Troubleshooting)

🌍 Remote, USA πŸ’Ή Full-time πŸ• Posted Recently

Job Description

We are looking for an experienced Amazon Account Manager to help manage and grow our Amazon Seller Central account.

Our catalog is relatively small β€” currently about half a dozen core products with several variations β€” so the role focuses more on account management, optimization, troubleshooting, and proactive monitoring rather than managing a large catalog.

We are looking for someone reliable who can monitor the account daily and notify us immediately if any action is required.

Responsibilities

Manage our Amazon Seller Central account

Monitor account health and policy compliance

Optimize product listings (titles, bullet points, keywords, images)

Manage and optimize Amazon PPC campaigns

Monitor Buy Box performance and pricing

Handle Amazon cases and support tickets

Inventory monitoring and FBA restock planning

Analyze performance metrics and provide recommendations

Assist with new product launches

Troubleshoot issues such as listing suppressions, account warnings, compliance flags, or policy alerts

Communication & Monitoring Expectations

This position requires daily monitoring and proactive communication.

The account manager must:

Check the account daily for alerts, notifications, or policy warnings

Immediately notify us of any actions we need to take

Handle troubleshooting without unnecessary delays

Escalate Amazon cases quickly when needed

Provide proactive updates rather than waiting for us to ask

Because our catalog is small, responsiveness and attention to detail are more important than volume management.

Requirements

Proven experience managing Amazon Seller Central accounts

Proven track record of troubleshooting Amazon account issues and successfully resolving them

Experience handling issues such as listing suppressions, compliance warnings, account health alerts, or policy violations

Experience with FBA logistics

Strong understanding of Amazon PPC advertising

Familiar with tools such as Helium 10, Jungle Scout, or similar

Ability to analyze sales and advertising data

Strong communication and reporting skills

Must be reliable, responsive, and proactive

Preferred Experience

Experience with Brand Registry and A+ content

Experience scaling Amazon brands

Experience with health, beauty, or wellness products

Job Details

Type: Ongoing / Long-term

Hours: Part-time to start (10–20 hours per week)

Location: Remote

Compensation: Negotiable based on experience

Application Screening Requirement

To confirm that you carefully read this job description, please begin your proposal with the phrase:

Amazon account monitoring is critical.

Applications that do not include this phrase at the beginning will not be reviewed.

Please also include the word Integrity somewhere in your proposal.

Additionally, please answer the following questions:

Describe one Amazon account issue you successfully resolved and the exact steps you took to fix it.

What tools do you typically use for Amazon listing optimization and keyword research?

How often do you normally check account health alerts and performance notifications for your clients?

A product listing becomes suppressed due to a compliance warning. What are the steps you would take to diagnose and resolve the issue?

We are specifically looking for candidates who have proven experience troubleshooting Amazon account issues and successfully finding solutions, not just managing listings or PPC campaigns.

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