Client Operations Coordinator

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

We're hiring a Client Operations Coordinator to be the first team member at a growing marketing and sales agency.

We own the client's full revenue system, from paid ads to the sales team.

You'll work directly with the founder, who also serves as COO of an 8-figure portfolio of companies spending millions in advertising across sales and marketing verticals.

This is not an assistant role. You'll be in the middle of client delivery, sales operations, and business growth. You'll keep projects moving, reports sharp, and systems running—so leadership stays in strategy and sales, not execution. As the agency scales over the next 3–4 months, this position transitions to full-time with increased responsibilities, compensation, and performance-based bonuses tied to agency growth.

The Opportunity

You're employee #1 at an agency that's scaling fast. Seat at the table from day one.
Full-time within 3–4 months. This is a timeline, not a "maybe."
Performance bonuses tied to growth. As the agency scales, so does your compensation.
Rare access. See the inside of an 8-figure operation spending millions in advertising—how decisions get made, how teams are built, how revenue is generated. Most people don't get this exposure until they're 10 years in.
Ownership over your work. Do your job, do it well, and you'll never hear about the "how." If you have a better idea, share it.

What You'll Own

Sit in on client meetings, capture action items, and drive follow-through to completion
Build and deliver client reports on a consistent cadence
Manage client scheduling, communication, and onboarding workflows
Track all active deliverables across clients—nothing slips

Build and maintain automations and pipelines in GoHighLevel (or similar CRM)
Light web design—funnels, landing pages, and campaign assets in GHL
Compile and deliver sales team performance reports
Maintain KPI dashboards and Slack-based reporting

Attend internal team meetings, run notes through AI tools, extract and prioritize tasks
Track leadership action items and hold the team accountable to deadlines
Prepare meeting briefs—pull relevant data, reports, and context ahead of key meetings

Document SOPs and playbooks as processes are built in real-time
Leverage AI tools for note-taking, reporting, and task management

Source candidates, screen resumes, and schedule interviews
Manage the recruiting pipeline and coordinate onboarding for new hires

Be fully onboarded into all active client accounts
Own the weekly sales team reporting cadence
Have documented your first 3–5 SOPs
Attend all client and internal team meetings independently
Have a working command of the full tool stack

2–4 years in marketing operations, client management, or agency ops
Hands-on CRM and marketing automation experience (GoHighLevel is a strong plus)
SMB or startup experience—you've worked where everyone wears multiple hats
Strong project management instincts—you track details others forget
Comfortable working autonomously in a fast-moving, remote environment
Available Monday–Friday, 9 AM–5 PM PST (20 hours/week within this window)
Bonus: info product, coaching, or marketing agency background

Our Tool Stack: Slack, Asana, GoHighLevel, Claude, Manus, Fathom, Zoom

You need to be told what to do every day
You've only worked in large corporate environments and need rigid structure
You're uncomfortable with ambiguity and shifting priorities
You're not willing to be stretched and challenged

How to Apply

[email protected]

Your resume
Your DISC assessment results
A short video (2 minutes max): Tell us why you're the right fit, and walk us through a time you kept a project from falling apart

Applications without all three will not be reviewed.

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