Job Description
- Job Description:
- Provide outstanding customer service to all of our families
- Coordination of information between referring physicians, insurance companies and our own treatment clinics
- Obtain insurance authorizations
- Research, review, and effectively document benefits, eligibility, and authorization requirements within our system alongside our Verifications Team
- Accurately review benefits and eligibility to ensure our families can make an informed decision regarding the cost associated with treatment
- Communicate cost shares, co-payments and financial responsibilities with our patients families
- Requirements:
- 1 – 2 years customer service or related experience
- 1 – 2 years experience with computer software such as Microsoft Outlook and Adobe
- Investigative, curious and problem solving mindset
- Strong organizational skills and attention to detail
- Self-motivated, task-oriented mindset with a strong ability to multi-task
- Ability to work on a team as well as independently
- Personable, warm, empathetic, and professional verbal and written communication style with team members as well as those seeking treatment
- Benefits:
- Medical, Vision, and Dental Insurance
- 401k Retirement Plan
- 3.5 Weeks Paid Time Off plus 7 paid Holidays
- Life Insurance
- Short/Long Term Disability Insurance
- Opportunity for performance-based bonuses
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Apply Now