Job Description
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Role Description
- The Principal Consultant will coach and mentor consultants on the Higher Education team, engage directly in client billable work, and play a solution engineer role for Higher Education opportunities. Successful candidates in this role will have experience working in the field of Higher Education and as a Salesforce experience, have an aptitude for mentoring and training, and be skilled at selling a Salesforce platform solution by engaging in sales discovery, demos, solution visioning and speaking the language of higher education.
- Radical Ownership: Take full responsibility for the customer’s success, looking ahead to identify potential problems, challenges, or opportunities.
- Proactive and Intentional Communication: Provide constant, high-quality communication and updates to customers.
- Advising with Authority: Offer clear, confident, and actionable recommendations based on deep knowledge of the customer’s problem.
- Value-Driven Excellence: Focus on quality and impact of work to ensure deliverables translate into true value.
- Accountabilities
- Project Delivery: Responsible for engagement delivery standards aligned with Redpath Core Processes.
- Mentoring and Training: Provide Higher Education industry and applicable product/solution mentorship and coaching to Redpath team members.
- Sales and GTM Support: Collaborate with the sales team to highlight Redpath’s value proposition and provide sales solution engineering support.
- Billable Utilization: Maintain minimum level of billable utilization as determined by Redpath leadership.
- Qualifications
- 5+ years experience working directly in Higher Education, specifically in Corp Relations, Tech Transfer, and/or Research Administration.
- 4+ years experience delivering Salesforce solutions in an agile environment.
- 2+ years experience in sales pre-sales support or sales engineering.
- Salesforce Consulting experience.
- Experience with Salesforce Education Cloud and EDA (Education Data Architecture).
- Solid understanding of Salesforce.com platform and cloud architecture.
- Salesforce Certified Administrator.
- Education Cloud Salesforce Consultant certification or ability to gain within 90 days.
- Requirements
- BA/BS or equivalent experience (preferred).
- 4+ years Salesforce consulting experience (preferred).
- Experience in Higher Education Advancement and/or Student Services (preferred).
- System integration experience (design or development) (preferred).
- Higher Education ERP/SIS familiarity (Banner, PeopleSoft, etc.) (preferred).
- Experience working with third party delivery and product partners (preferred).
- Experience with business process documentation (preferred).
- Google G-Suite experience (preferred).
Company Description
Redpath Consulting Group, established in 2008, is a Salesforce partner providing cloud solutions and strategies to clients of all sizes. We strive to create long-term relationships with clients by providing unparalleled customer service and technical ability. We provide an open, fast-paced, and highly collaborative working environment.
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