[Remote] Global External Communications Manager

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. VisionSpring is a social enterprise dedicated to increasing well-being through eyeglasses for people vulnerable to poverty. They are seeking a collaborative and strategic Global External Communications Manager to enhance engagement with philanthropic funders and create compelling narratives that showcase the impact of their work. This role involves developing donor-facing communications, managing projects, and collaborating across departments to effectively convey VisionSpring's mission and successes.

Develop, write, edit, and refine high-quality donor-facing materials, including:
Reports (quarterly, annual, ad hoc)
Case studies and impact stories
White papers, research summaries, and evidence translations
Fact sheets, one-pagers, primers
Donor-specific slide decks and presentations
Package data, impact evidence, research findings, and field insights into clear, compelling, emotionally resonant narratives
Ensure all donor communications reflect VisionSpring’s brand voice, values, and commitment to dignity
Act as the primary liaison for donor comms with Programs, M&E, Resource Mobilization, and Finance, ensuring accuracy, clarity, and consistency
Build on templates, guidelines, and workflows that improve quality, speed, and internal alignment
Build donor audience frameworks including segmentation, personas, and tailored messaging
Shape communication strategy and messaging for in-person and virtual donor-focused events, briefings, and convenings
Support production of global and in-market donor event materials: scripts, run-of-show content, visuals, talking points, and follow-up communications
Collaborate on donor-facing campaigns and special stewardship moments (e.g., end-of-year communications, donor delight gifts, milestone updates)
Manage the end-to-end production of donor reports and communications:
Structuring the narrative
Setting timelines / production calendars
Coordinating with subject matter leads
Farming out contributions
Managing reviews and approvals
Overseeing design and formatting
Collaborate on packaging customer stories, photography, and multimedia content for specific donors
Ensure country teams are equipped with donor-aligned collateral, messaging, and materials for in-country fundraising communications
Track donor engagement with communications and analyze their role in retention, satisfaction, stewardship, and relationship expansion
Use data, storytelling, and insight to strengthen donor relationships
Contribute to internal tracking on communications performance
Support dissemination of research studies, RCT findings, and evidence-based publications to donor audiences
Package technical insights into accessible, donor-friendly formats
Collaborate with the Comms team to share relevant media features, press releases, and field stories with donor audiences

5-8 years of experience in donor communications, development communications, external communications, editorial strategy, or related roles
Exceptional writing, editing, and narrative development abilities
Demonstrated success producing communications for donors, foundations, philanthropists, or institutional audiences
Ability to distill complex program and research information into clear, compelling messages
Experience coordinating cross-departmental projects with multiple contributors and tight deadlines
Strong project management, organizational, and analytical skills
Comfort working across time zones and cultures with flexibility and diplomacy
Commitment to equity, dignity, and ethical storytelling
Highly organized, proactive, and accountable
Experience in social enterprise, NGO, or global health environment
Skills in PowerPoint, Canva, Adobe tools, or digital publishing platforms
Legally authorized to work in your current location
Familiarity with M&E frameworks, research dissemination, or impact measurement
A track record of preparing high-impact donor decks, data visualizations, or storytelling presentations
Experience working within a philanthropic grant-making institution
Substantial professional or personal time spent within Low- and/or Middle-income countries (LMICs)

Comprehensive benefits, including medical, dental, and vision
401(k) with match
Pre-tax commuter plan
Generous vacation/personal time

Our aim is to give people a better understanding and improve their confidence when interacting with a Blind or Partially Sighted person. It was founded in 2001, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://visionspring.org/home.

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