Job Description
About the position
We are hiring a Mobile Grooming Dispatcher to support our luxury mobile pet grooming business. This role is ideal for someone with strong pet knowledge , excellent customer service skills, and the ability to confidently convert inquiries into booked appointments. (Conversions)
- Responsibilities
- Answer incoming calls, texts, and online inquiries
- Speak confidently with clients about grooming services
- Identify dog and cat breeds, coat types, and grooming needs
- Collect and verify client and pet information accurately
- Schedule and route grooming appointments efficiently
- Communicate clearly with groomers and management
- Maintain detailed notes and client preferences
- Provide calm, professional, and friendly customer service
- Requirements
- Knowledge of dog and cat breeds and basic grooming terminology
- Strong phone, text, and customer communication skills
- Professional, friendly, and confident demeanor
- Highly organized and detail-oriented
- Comfortable multitasking in a fast-paced environment
- Reliable internet, quiet workspace, and ability to work independently
- Prior experience in pet grooming, veterinary offices, boarding, or pet services a must.
- Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Flexible work from home options available.
Apply Now
Apply Now