Job Description
- Job Description:
- Takes inbound sales calls
- Processes orders, answers questions, and sells products/services
- Identifies sales opportunities by learning about the customer’s business and links customer needs to the products/services offered
- Asks for sales while consistently utilizing a prescribed sales approach to resolve customer stated and unstated needs
- Efficiently multi-tasks and navigates across multiple PC order systems while communicating with the customer
- Utilizes established processes and tools to ensure timely communications and accuracy on all transactions
- Requirements:
- Must be 18 years of age or older
- Basic computer skills
- Call Center experience preferred
- Customer service experience preferred
- Builds rapport with clients, team members, and leadership
- Understands the client’s needs and offers a solution by matching product features and benefits to their pain points
- Takes a consultative approach and puts customer’s needs first
- Is able to find leads and build a strong pipeline
- Takes accountability for their actions, progress, and results
- Benefits:
- Healthcare (Medical, Dental, Vision)
- Paid Time Off, Volunteer Time Off, and Holidays
- Employer-Matched Retirement Plan
- Employee Stock Purchase Plan
- Short-Term and Long-Term Disability
- Infertility Treatment, Adoption and Surrogacy Assistance
- Tuition Reimbursement
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