Job Description
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
- This role involves supporting a portfolio of franchise locations throughout the United States. Your expertise will empower franchise owners to enhance their operations, boost revenue growth, and align their strategies with brand standards.
- Serve as the point of contact for operational guidance and business support to franchise owners
- Coach owners and their teams on leadership, marketing, sales, service delivery, and financials
- Organize and lead meetings around best practices to drive brand growth and revenue
- Build and maintain strong relationships and consistent lines of communication with franchisees
- Develop and deliver training and growth initiatives through meetings, workshops, and virtual sessions
- Contribute to the creation of marketing, sales, operational, financial and training strategies
- Facilitate monthly collaborative owner forums to foster continuous improvement and accountability
- Inspire and motivate franchisees to achieve success in their businesses
- Plan and execute franchise meetings and regional sessions to support network-wide engagement
- Conduct regular check-in calls and field visits, documenting action items and coaching opportunities
- Review P&Ls, forecasts, and KPIs with owners; support actionable improvement plans
- Facilitate regional and national training programs and cooperative initiatives
- Qualifications
- Bachelorโs degree required
- 5+ years of operational leadership or business management experience required
- 3+ years of franchise operations experience required
- Demonstrated sales and revenue-growth experience required
- Proven ability to guide and influence business owners and leadership teams required
- Willingness/ability to travel up to 50% within the US required
- Benefits
- Competitive salary ranging from $90,000 to $110,000 + Bonus (up to 30%)
- Medical, Dental, Vision insurance
- 401k plan with company match
- Parental Leave
- Paid Time Off (PTO) and Holidays
- Flexible working hours with a remote work option
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