Job Description
Note: The job is a remote job and is open to candidates in USA. BrightSpring Health Services is a provider of home- and community-based health solutions. The Clinical Record Auditor conducts assessments of home health clinical records to ensure compliance with documentation requirements, informs leadership of results, and identifies trends for performance improvement.
- Responsibilities
- Performs clinical record reviews to ensure compliance with coverage requirements, physician’s orders, care delivery standards, company policy, regulatory requirements, and accreditation standards
- Keeps abreast of all company policies/procedures; local/state/federal laws/regulations and accreditation standards
- Remains current with ICD-10 Coding changes OASIS guidelines, CMS changes and other agency directives
- Reviews and interprets patient records and compares against criteria to determine medical necessity and appropriateness of care; determines if the medical record documentation supports the need for services
- Examines documentation to ensure clinical information is complete and accurate
- Review’s information contained in records to detect potentially fraudulent or abusive billing practices or vulnerabilities in Medicare or Medicaid payment policies
- Abstracts review related data/information accurately and timely on appropriate review tool by the appropriate means
- Identifies issues requiring clarification or additional information in the clinical documentation and informs Quality/QAPI team for communication with the appropriate care provider using the established processes
- Always maintains medical records confidentiality through proper use of computer passwords, maintenance of secured files, adherence to HIPAA polices
- Collaborates with local leadership and the clinical support team in educating local leadership and clinicians to improve documentation for quality reporting based on trends identified during record reviews
- Identifies trends and opportunities for performance improvement and works proactively to find solutions
- Assist Compliance and/or Quality Team with any chart reviews as requested by state or federal agencies or from payers as well as internal targeted investigations/reviews
- Provide support to ensure that clinical information and quality data utilized in profiling and reporting is complete and accurate
- Maintains an open and collaborative working relationship with the patient care team and clinical support team
- Utilizes proper telephone etiquette and judicious use of other verbal and written communications, following policies, procedures, and guidelines
- Completes assignments in a manner that meets or exceeds the quality assurance goal of 98% accuracy. Average six-to-eight-episode reviews per day
- Accurate and timely submission of all administrative and review related documents to appropriate parties
- Maintains chain of custody on all documents and follows all confidentiality and security guidelines
- Communicates with Corporate Compliance department any reportable findings or issues identified during the location assessment that would potentially put the Company at risk
- Communicates assessment findings to location leadership and upline management and provides expertise regarding policy interpretation, process improvement and follow-up actions required
- Identifies and communicates recommendations for revisions or modifications of company policies, practices and processes as indicated
- Skills
- Active unrestricted RN license
- Associate degree in Nursing or the equivalent
- Minimum eight years of clinical experience in a Home Health or Home Care setting required, including a minimum of two years' experience in homecare clinical management and/or operations
- Must exercise independent judgment, critical thinking, ability to work independently while following CMS guidelines, organizational policies, and procedures
- Knowledge of current Home Health regulations and operations
- Medical record abstracting skills required
- Knowledge of the organization of medical records, medical terminology, and disease process required
- Strong clinical assessment and critical thinking skills required
- Excellent verbal and written communication skills required
- Ability to work independently and meet targeted review numbers
- Flexibility and strong organizational skills needed
- Proficiency in computer applications including Microsoft Word and Excel programs. Must be proficient in navigating electronic medical records
- Must be proficient in navigating Home Care Home Base
- Company Overview
- BrightSpring Health Services provides clinical, nonclinical and pharmacy and other ancillary care services. It was founded in 1974, and is headquartered in Louisville, Kentucky, USA, with a workforce of 10001+ employees. Its website is https://www.brightspringhealth.com/.
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