Job Description
Note: The job is a remote job and is open to candidates in USA. ModMed is a company focused on modernizing healthcare through intelligent software solutions. They are seeking a Software Training Consultant to provide training on medical software to clients, ensuring effective use of their products and facilitating best practices in medical practice management. Responsibilities • Train clients on the use of the features and functions of the service • Establish rapport; gain and maintain credibility with diverse audiences • Reporting software improvements and enhancements to software engineers • Help our clients adopt best practices in using our solution to manage their practice • You must be technically savvy with the ability to easily learn new software • Managing time effectively with minimal supervision to accurately scope projects and ensure that practices are trained on time • Responsible for training clients on medical software using classroom, remote, on-the-job, and blended training techniques • Manages the client training schedule, and the workflow of the practice and coordinates with project managers and administrators to properly execute the training for all staff • Collaborate with the Training, Support, and Product departments to address training materials, programs, and client launch practices • Record details of client feedback through the training process • Responsible for contributing to the creation of training resource material • Maintain certification of 80% or higher on all application material and quizzes Skills • Excellent troubleshooting skills and a drive to resolve client issues • Solid understanding of practice workflows as it relates to system interaction • Excellent communication skills; teamwork; detailed-oriented • Basic knowledge of Apple platforms and Windows PC • Willing to travel 75% domestically • Ability to provide some off-hours support, including weekend travel • You must be technically savvy with the ability to easily learn new software • Managing time effectively with minimal supervision to accurately scope projects and ensure that practices are trained on time • Responsible for training clients on medical software using classroom, remote, on-the-job, and blended training techniques • Manages the client training schedule, and the workflow of the practice and coordinates with project managers and administrators to properly execute the training for all staff • Collaborate with the Training, Support, and Product departments to address training materials, programs, and client launch practices • Record details of client feedback through the training process • Responsible for contributing to the creation of training resource material • Maintain certification of 80% or higher on all application material and quizzes • Bachelor's Degree preferred • At least 3+ years of delivering software training to business clients preferred • At least 3+ years of medical practice management (Claims Specialist, Accounts Receivable Specialist, Biller or similar) • At least 3+ years of experience using a medical practice management system preferred • Experience in OBGYN and or Urology highly preferred • Knowledge of EDI 5010 requirements preferred • Knowledge of Accounts Receivables preferred Benefits • Comprehensive medical, dental, and vision benefits • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. • Generous Paid Time Off and Paid Parental Leave programs • Company paid Life and Disability benefits • Flexible Spending Account • Employee Assistance Programs • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning • Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles • Weekly catered breakfast and lunch • Treadmill workstations • Zen, and wellness rooms within our BRIC headquarters Company Overview • Specialty-specific healthcare SaaS solutions including AI-Powered EHRs, Practice Management, Analytics, RCM, Patient Engagement, Payments It was founded in 2010, and is headquartered in Boca Raton, Florida, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship • ModMed has a track record of offering H1B sponsorships, with 8 in 2025, 6 in 2024, 1 in 2023, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job