Job Description
Join our dynamic aviation and travel operations team in Dubai! We are looking for a motivated and professional Travel Agent & Operations Officer to support our 24/7 operations and ensure exceptional service to our clients worldwide. | ? Key Responsibilities | • Receive and handle client emails and phone calls in a professional and courteous manner. | • Respond promptly to all client inquiries, ensuring accurate and clear information. | • Cover 24/7 operational work shifts, including nights, weekends, and holidays. | • Coordinate with airlines, suppliers, and internal teams to ensure smooth operations. | • Manage urgent requests and operational updates with speed and accuracy. | ? Requirements | • Previous experience working with an airline, GSA, or travel agency (mandatory). | • Quick learner with the ability to work under pressure in a fast-paced aviation environment. | • Strong knowledge of IATA airport & city codes. | • Currently living in Dubai with proper accommodation near Dubai International Airport (DXB). | • Excellent English communication skills, both written and verbal. | • Strong customer service, problem-solving, and interpersonal skills.