Job Description
About the position Responsibilities • Contribute to developing, designing, and configuring the UNLV Salesforce organization to effectively support business processes leveraging Salesforce best practices and alignment with overall sales and service requirements. • Build Salesforce applications using Apex and Lightning Component Framework and leverage the full capabilities of the Salesforce platform to support the university's programs. • Apply best practices and design patterns of best-of-breed applications developed on the Salesforce.com platform. • Develop proofs of concept (POC) as needed, integrating new components with back-office systems during the design and requirements phase to evaluate products and integration strategies. • Assist in creating testing and implementation plans, including user training and documentation. • Remain current with Salesforce technologies and best practices. • Assist in identifying, troubleshooting, and resolving defects encountered during different stages of project delivery, including during the deployment and implementation of the solution in production environments. • Interact directly with customer, project team, and other stakeholders to ensure customer success. • Own support cases that require advanced problem solving for our diverse user base. • Assign day-to-day work for assigned Graduate Assistants. Requirements • Bachelor's Degree from an accredited college or university. • For Associate Salesforce Developer: Minimum of 1 year experience with Salesforce Ecosystem systems and best practices, 1 year experience with application and software development, and 1 year of experience with Apex and the Lightning Component Framework. • For Journey Salesforce Developer: Minimum of 2+ years experience with Salesforce Ecosystem systems and best practices and a Salesforce App Builder Certification. • Basic understanding of software engineering concepts. • Good communication and collaboration skills. • Adequate troubleshooting skills. • Entry-level knowledge of all levels of the SDLC and all testing phases. • Working knowledge of using modern IDEs (VSCode, IntelliJ) and Source Control tools (Git, SVN). • Basic understanding of relational databases. Nice-to-haves • Salesforce Platform Developer 1 and Salesforce App Builder certifications. • Experience in a higher education environment, particularly in a 4-year, large public R1 university. • Some experience with the greater Force.com developer toolkit (Visualforce, Force.com IDE, Workbench, Force.com Migration Tool and Metadata APIs). • Basic knowledge of Agile Accelerator, Jira, or Confluence to project manage. • Entry-level experience developing Lightning Components (Aura) and/or Lightning Web Components. • Basic knowledge of and experience with CI/CD methodologies and specifically, the Gitlab/Salesforce CI/CD pipeline setup and configuration. • Experience with the Education Data Architecture (EDA) and Student Success Hub (SSH) managed Salesforce packages and/or Salesforce Education Cloud. Benefits • Comprehensive retirement plan with 100% match. • Flexible work schedule (subject to approval). • Competitive total rewards package including paid time off, sick leave, and holidays. • Excellent health insurance including medical, dental and vision. • Comprehensive retirement plans and voluntary benefits programs. • No state income tax for Nevada Residents. • Tuition discounts at Nevada System of Higher Education (NSHE) schools. • Tuition discounts for spouses, domestic partners, and dependents. • Employee recognition and appreciation programs. • Connect with colleagues with shared interests. • Personal and professional development opportunities. • UNLV athletics ticket discounts. • Statewide employee purchase program discounts. • RebelCard discounts on and off campus. • Wellness programming for all UNLV faculty and staff at no cost. • A comprehensive onboarding program, Rebels: Onboard. • Opportunity for career advancements to leadership roles. Apply tot his job