Job Description
Job description: We are looking for a reliable, detailed-oriented, and professional virtual medical receptionist who is excited to work for a holistic-centered, medical weight loss & wellness (including hormone therapy and mental health) telemedicine start-up clinic. We work closely with clients to holistically address the underlying factors affecting their weight and wellness concerns to achieve more sustainable results. As a virtual medical receptionist, you play an integral part of our team as the first point-of-contact for our customers. We desire a candidate who is passionate about health and wellness and eager to ensure the practice continues to grow and provide quality service. Essential Job Functions/Responsibilities: β’ Promptly answers phones and responds to emails β’ Scheduling appointments, managing schedules, and other clerical/administrative tasks β’ Manage lab order requests β’ Uploading files into EHR system(s) β’ Managing medication refill; contacting pharmacies as necessary β’ Conduct prior authorizations when appropriate. β’ Managing client intakes with direction from clinician β’ Create and maintain patient records β’ Answer patient questions and address concerns in a professional manner β’ Manage social media accounts Position Requirements: β’ Excellent organizational and communication skills β’ Top-Notch customer service and phone etiquette β’ High School diploma or GED certificate β’ Experience working in a medical office/clinic β’ Intermediate to advance experience with Microsoft Office Suite β’ Experience in weight loss and mental health highly desirable! β’ Experience with electronic medical records (EHR) highly desirable! β’ Experience posting on social media a plus Benefits: β’ Paid time off (PTO) β’ Retirement plan (401 K) through Human Interest β’ Bonus pay β’ Work from home! Job Type: Part-time Pay: $17.00 - $19.00 per hour Benefits: β’ Paid time off β’ Retirement plan β’ Work from home Application Question(s): β’ Do you have any experience working for a weight loss or psychiatric clinic? Education: β’ High school or equivalent (Required) Experience: β’ Medical terminology/clinic: 1 year (Required) Location: β’ California (Required) Shift availability: β’ Day Shift (Required) Work Location: Remote Apply tot his job
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