Job Description
911 Emergency Telecommunications Dispatcher - Careers At Town of Brookline Career Opportunities with Town of Brookline A great place to work. Careers At Town of Brookline Share with friends or Subscribe! Back To Openings 911 Emergency Telecommunications Dispatcher Department: Police Department Location: 350 Washington Street Brookline, MA, 02445 Salary: Salary Range: $25.59 - $29.94 hourly Minutes Walk to Public Transit: 10 Job Close Date: 10.03.2025 START YOUR APPLICATION Join Our Team as a 911 Dispatcher at Brookline's Public Safety Communications Center! Are you ready to make a difference in your community? The Brookline Public Safety Communications Center is seeking dedicated and passionate individuals to join our team as full-time Emergency Telecommunications Dispatchers. As a 911 dispatcher, you will play a crucial role in ensuring the safety and well-being of our community by coordinating emergency responses and providing vital support to public safety personnel. Why Join Us? • Competitive Salary: Earn between $25.59 - $29.94 per hour, plus excellent health and retirement benefits (pension), vacation time, and personal days. • Dynamic Work Environment: Be part of a team that handles multiple incidents simultaneously in a fast-paced environment. • Community Impact: Make a real difference by coordinating police, fire, and ambulance activities during emergencies. Key Responsibilities: • Emergency Response Coordination: Transmit requests for service to the appropriate location and deploy public safety personnel and equipment. • Communication: Announce call letters, respond to complaints calmly, and keep dispatched personnel informed of all relevant facts. • Technical Proficiency: Operate various public safety communications equipment, including radios, telephone systems, computer systems, and more. • Knowledge: Acquire a thorough understanding of the community's layout to maximize dispatch accuracy and speed. • Monitoring: Utilize CAD systems, monitor fire and police digitizer systems, CCTV, and NCIC/CJIS computer systems. • Support: Assist other personnel in operations duties and perform any other tasks assigned by the Chief of Police or Commanding Officer. Qualifications: • Education: High School Diploma or GED. • Skills: Ability to handle multiple incidents simultaneously in a stressful environment. Superior keyboard, computer, and communication skills. • Experience: Preferred but not required. • Availability: Must be available to work all shifts, including nights, weekends, holidays, and mandatory overtime. • Assessment: Candidates for the Emergency Telecommunications Dispatcher position must successfully pass a computer-based pre-employment assessment in order to be considered for employment. • Background Check: Candidates must undergo a thorough background investigation, including employment, financial, and criminal checks. How to Apply: If you're ready to play a crucial safety role, we want to hear from you! Please submit your resume and cover letter. Application Deadline: October 3, 2025 The Town of Brookline is an equal opportunity employer and dedicated to maintaining a diverse workforce. Visit Our Home Page © 2025 Town of Brookline Applicant Tracking System Powered by Apply tot his job