Job Description
About Delta Airlines
Delta Airlines, a leading American carrier, has been a cornerstone of the aviation industry since its inception in 1924. With a rich history and a commitment to excellence, Delta has grown into one of the largest and most respected airlines globally. As a part of the SkyTeam alliance, Delta offers a vast network of domestic and international flights, serving destinations across six continents. With its headquarters in Atlanta, Georgia, Delta operates a diverse fleet of aircraft, including narrow-body and wide-body planes, catering to various routes and customer preferences.
Job Summary
Delta Airlines is seeking an experienced Part-Time Data Entry Clerk to join its team as a Customer Service Support Specialist. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and possess strong data entry skills. As a Customer Service Support Specialist, you will play a critical role in maintaining Delta's reputation by providing top-notch service to customers, adhering to uniform consistency, and upholding a positive attitude.
Key Responsibilities
- Welcome and assist customers with the tagging and baggage registration process.
- Utilize a computer to sell, print, and reissue tickets.
- Manage the registration process, ensuring customers have the necessary documentation for travel.
- Label baggage and perform lifting tasks, including moving bags from scales to transport lines, handling items at floor level, and lifting items up to mid-chest level.
- Practice security-conscious behaviors in all operational cycles and systems.
What You Need to Succeed
- Use computers to assist customers with seat availability, gate announcements, loading process, flight status, checking and handling baggage, and managing the loading process.
- Work in a fast-paced environment, preparing passengers for boarding and lifting, opening, closing, and securing aircraft doors.
- Practice security-conscious behaviors in all operational cycles and systems.
- Be able to work in open areas and answer various questions about travel information.
- Accompany unaccompanied minors and disabled passengers throughout the airport.
Requirements
- High school diploma or equivalent.
- Embracing diversity, inclusivity, and different perspectives.
- Regularly lifting bags or items weighing up to 50 pounds.
- Periodically lifting bags or items weighing between 50 and 70 pounds.
- Basic computer skills and proficiency in Microsoft Office.
- Strong verbal and written communication skills, using proper grammar, tone, and articulation.
- Ability to work a fixed or rotating schedule, including evenings, nights, weekends, and holidays.
- Exhibiting a commitment to security and handling sensitive customer information.
- Embracing a diverse range of individuals, perspectives, and styles.
About Working at Delta Airlines
Delta Airlines is a dynamic and fast-paced environment that values its employees. As a Customer Service Support Specialist, you will be part of a team that is dedicated to delivering exceptional customer service and upholding the airline's reputation. Delta offers a range of benefits, including:
- A competitive hourly rate of $25.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A 401(k) retirement plan with company match.
- Opportunities for career growth and professional development.
- A dynamic and inclusive work environment that values diversity and inclusivity.
How to Apply
If you are a motivated and customer-focused individual with strong data entry skills, we encourage you to apply for this exciting opportunity. Please visit our website at [insert website URL] to submit your application. We look forward to welcoming you to the Delta Airlines team!
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