UPS is hiring Remote Field Service Engineers to provide advanced technical support, equipment diagnostics, and field-level coordination for UPS's logistics and technology infrastructure. This role is fully remote with periodic travel to customer or facility sites as needed.
Position: Remote Field Service Engineer
Job Type: Full-Time
Location: Remote (U.S.-based with occasional travel)
Pay: $85,000–$100,000/year
Key Responsibilities
Provide remote diagnostics, troubleshooting, and resolution for field-based logistics systems
Coordinate service and maintenance schedules with internal teams and external vendors
Support deployment of hardware and software upgrades
Perform system health checks and respond to alerts proactively
Serve as a technical liaison between operations, engineering, and IT
Maintain documentation for service procedures, incident logs, and equipment specs
Requirements
Bachelor’s degree in Engineering, IT, or related technical field
2+ years of experience in field service, equipment support, or technical diagnostics
Strong knowledge of hardware systems, sensors, and remote monitoring tools
Excellent communication and customer service skills
Ability to work independently and manage time effectively
Willingness to travel occasionally for on-site support or installations
U.S. residency required
Compensation
Annual Salary: $85,000 to $100,000
Year-end performance bonus eligibility
Paid time off and holidays
Reimbursement for travel and tools as needed
Benefits
Fully remote with flexible hours
Comprehensive health, dental, vision insurance
401(k) with UPS match
Training and certifications paid by UPS
Employee assistance programs and internal advancement opportunities
How to Apply
UPS is expanding its engineering team to support field operations through remote technology. If you're a skilled technician or engineer looking for a flexible, high-impact role—apply now.
Apply Now