Job Description
Join the UPS Team as a Remote Customs Brokerage Representative III
We're on a mission to revolutionize the logistics industry, and we need a skilled and experienced Customs Brokerage Representative III to join our team remotely! As a Fortune Global 500 organization, UPS is committed to providing exceptional service to our customers while fostering a culture of innovation, teamwork, and growth. This 100% remote role offers the flexibility to work from anywhere while being part of a dynamic team that drives success.
About UPS and Our Culture
At UPS, we pride ourselves on being a company that values diversity, inclusion, and community engagement. Our culture is built on a foundation of respect, integrity, and teamwork. We're committed to providing opportunities for growth and development, as well as a work environment that's engaging, challenging, and rewarding. As a remote employee, you'll be part of a team that's dedicated to delivering exceptional results while making a positive impact on our communities.
Job Summary
This role requires advanced knowledge of customs brokerage operations, including entry writing, classification, and regulatory compliance. As a Customs Brokerage Representative III, you'll be responsible for preparing customs entries, coordinating freight delivery, and communicating with clients and internal stakeholders. This position demands strong analytical, problem-solving, and communication skills, as well as the ability to work independently in a remote setting.
Key Responsibilities:
- Prepare accurate and compliant customs entries, including classification and tariff schedules (HTS)
- Interface with international and domestic carriers, overseas offices, and importers to facilitate freight delivery
- Coordinate clearance processes, including documentation and regulatory compliance
- Communicate documentation discrepancies to clients and internal stakeholders
- Resolve finance and accounting reconciliation exchange issues
- Scan entries into the imaging system, meeting allotted and sensitive time requirements
- Prepare reports, presentations, and analysis using various software packages and databases
- Establish and maintain client relationships, providing exceptional customer service
- Work weekends and holidays on a rotational basis, as required by the operation and account needs
Essential Qualifications:
- High school diploma, GED, or international equivalent required
- Minimum 2 years of experience in customs brokerage or a related field
- Basic knowledge of customs operations, laws, and regulations
- Proficiency in Microsoft Office, including data entry and reporting
- Excellent verbal and written communication skills
- Accurate and rapid data entry skills
Preferred Qualifications:
- Customs Broker License
- Advanced knowledge of customs regulations and compliance
- Experience with automated brokerage systems and software
- Strong analytical and problem-solving skills
Skills and Competencies:
To succeed in this role, you'll need:
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to work independently in a remote setting
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office and data entry software
- Ability to adapt to changing priorities and deadlines
Career Growth Opportunities and Learning Benefits:
At UPS, we're committed to providing opportunities for growth and development. As a remote employee, you'll have access to:
- Comprehensive training programs
- Career advancement opportunities
- Professional development resources
- Networking opportunities with colleagues and industry leaders
Work Environment and Company Culture:
As a remote employee, you'll enjoy:
- Flexible work arrangements
- Autonomy to work from anywhere
- Opportunities for work-life balance
- Access to company-wide resources and support
- Inclusion in company events and activities
Compensation, Perks, and Benefits:
We offer a comprehensive compensation package, including:
- Competitive hourly rate ($19.50 - $31.65 per hour)
- Annual short-term and long-term incentive compensation programs
- Medical, prescription drug, dental, and vision coverage
- Flexible Spending Account and Health Savings Account
- Basic and Supplemental Life Insurance and Accidental Death and Dismemberment
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Vacation, paid holidays, and personal time
- Paid sick and family and medical leave time
- Discounted Employee Stock Purchase Program
How to Apply:
If you're a motivated and experienced customs brokerage professional looking for a new challenge, we want to hear from you! Apply today to join our team as a remote Customs Brokerage Representative III and take the next step in your career.
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